Trust and Safety
Here are the key Trust and Safety features of Bennufin's dating app:
- ID Verification: Members can upload an image of their ID to receive a verified badge, enhancing engagement and helping to combat catfishing.
- Star Ratings on Profiles: A built-in rating system rewards active members who post great content and engage positively, while inappropriate behavior lowers ratings.
- Explicit Image Filter: The platform detects and automatically blurs explicit media, allowing members to choose whether to view it.
- Anti-Ghosting Technology: Active members likely to reply to messages receive an anti-ghosting badge, helping users identify reliable communicators.
- Site Safety Information: Safety tips and articles are shared throughout the site, offering advice like "Ask for a phone or video call before meeting up" and "Don't share your contact details right away."
- Blocking and Reporting: Members can block or report others who behave inappropriately; blocked users cannot message or see each other, and reported members are investigated by the moderation team.
- Customer Support: Moderation and customer support teams are available 24/7 via live chat, email, and phone to address safety queries.
- Sharing Best Practices: As a member of the Online Dating Association (ODA), Bennufin collaborates with other dating companies to develop and share best practices for trust and safety, continually updating measures to leverage evolving technology.